Privacy Policy
Effective Date: January 1, 2025
At Front Street Facility Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the practices outlined in this policy.
- What Personal Information Is Collected
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, company name, billing address, and other details you provide when requesting our services or contacting us.
Technical Information: IP address, device type, browser type, operating system, and other data automatically collected through cookies and similar tracking technologies.
Communication Information: Any information you provide through SMS, email, phone calls, or other forms of communication.
Payment Information: Billing details such as credit card information, payment methods, and related data.
- How Personal Information Is Used
We use your personal information for the following purposes:
Service Provision: To deliver the services you request, including maintenance, customer support, and communications related to our services.
Communication: To respond to inquiries, follow up on requests, and provide customer support.
Transaction Processing: To process payments, invoices, and confirm your service requests.
Website Improvement: To analyze website usage to improve our online presence, user experience, and functionality.
Marketing: Information will not be used for marketing purposes
Compliance and Legal Obligations: To comply with applicable laws, resolve disputes, and enforce our legal agreements.
- Who Personal Information Is Shared With
We respect your privacy and do not share your personal information except in the following circumstances:
Service Providers: We may share your information with third-party service providers that assist in performing functions on our behalf (e.g., payment processing, hosting, marketing). These providers are required to safeguard your information and are prohibited from using it for their own purposes.
Legal Requirements: We may disclose your personal information when required by law, such as to comply with a subpoena, legal process, or government request.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- SMS Consent
When you opt-in to receive SMS messages from Front Street Facility Solutions, your consent is recorded and used strictly for communication related to our services. SMS consent is not shared with third parties for marketing purposes. You may opt-out of receiving SMS messages at any time by replying “STOP” to any message we send, or by contacting us directly.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how visitors use our site, allowing us to make improvements and personalize content.
You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect certain features of our website.
- Data Security
We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission
over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
- Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You may request updates or corrections to any inaccurate information.
Deletion: You can request that we delete your personal data, subject to any legal obligations.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in emails or by contacting us.
To exercise these rights, please contact us using the information below.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we learn that we have inadvertently collected such information, we will take steps to delete it.
- International Transfers
If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions that may not have the same level of
data protection as your country. By using our services, you consent to these transfers.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy.
We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Front Street Facility Solutions
Email: vendors@frontstreetfs.com
Phone: 800-920-8055
Address: 4170 Veterans Memorial Highway, Bohemia, NY 11716
